Refund & Return Policy

Because every shirt is made to order — printed just for you — our return policy is different from what you might be used to. Here’s what you need to know.

Custom & Personalized Items

Each t-shirt is printed on demand specifically for your order. As such, we cannot accept returns or exchanges for:

• Incorrect size selection (please consult our size guide before ordering)
• Design not meeting personal aesthetic expectations
• Buyer’s remorse or change of mind
• Incorrect shipping address provided by the customer

We strongly recommend reviewing your design carefully on the preview page before completing your purchase. The AI-generated preview is a simulation — final print colors and placement may vary slightly.

When We Do Issue Refunds or Replacements

Defective or Damaged Items

If your shirt arrives with a manufacturing defect (misprint, wrong color, printing error, or physical damage during shipping), we will replace it at no cost. Please contact us within 14 days of delivery with:

• Your order number
• A photo of the defect or damage
• A brief description of the issue

Wrong Item Shipped

If we shipped the wrong shirt (wrong design, wrong color, wrong size from what you ordered), we will send the correct item at no cost. Contact us within 14 days.

Order Never Arrived

If your order has not arrived within the estimated delivery window plus 10 business days, contact us and we will investigate. If the carrier confirms the package is lost, we will issue a full refund or reprint at your choice.

How to Request a Refund or Replacement

1. Email us at support@appleblossomapparel.com with your order number and details.
2. Include a photo if the issue is visual (defect, damage, wrong item).
3. We’ll respond within 2 business days with next steps.
4. For approved returns, we will provide a prepaid return shipping label if the item needs to be sent back.

Refund Timeline

• Replacements: Shipped within 5–7 business days of approval.
• Refunds: Processed within 5–10 business days of approval. Refunds are issued to the original payment method and may take additional time to appear depending on your bank.

Exceptions

The following situations are not eligible for refund or replacement:

• Orders where the shipping address provided was incorrect (we can redirect if caught before shipment)
• Normal wear and tear after washing (please follow care instructions on the shirt tag)
• Items that have been worn, washed, or altered
• Orders where the customer refused delivery without cause

Cancellations

Because production begins shortly after ordering, cancellation requests must be made within 2 hours of placing the order. After that, the order has entered production and cannot be cancelled. To request a cancellation, email support@appleblossomapparel.com immediately with your order number.

Questions?

If you’re unsure about sizing, color representation, or any aspect of your order, we’re happy to help before you buy. Reach out to support@appleblossomapparel.com.